Investing in Improvements in Malta
Steward International’s First 100 Days in Malta
There was no tangible evidence of improvements in medical service delivery and quality of care. Queen Mary University of London were on the verge of ending their relationship with Malta due to the staggeringly poor state of the Bart’s Medical School site on Gozo – which appeared to consist only of a hole in the ground. In the background, the negative PR and levels of public scrutiny were steadily mounting.
The state of the management of the concession now reflects Steward International’s commitment to transparency, responsibility, and accountability. We have operated at all times to provide professional health services for the people of Malta and we are proud of having turned around a failing concession.
Major projects have included:
- 24/7 air ambulance service (2 helicopters based on island of Gozo) reducing transit time of critical air transfers from GGH to Mater Dei Hospital from an average of 3 hours to under 1 hour.
- New bespoke Orthotics and Prosthetics Unit with attractive and welcoming patient and clinical areas, new equipment, appropriate workshops and storage facilities, world renowned suppliers and innovative digital solutions to provide a seamless patient care pathway.
- New Hospital Fleet consisting of 14 coaches, 3 light vehicles, 1 rapid response vehicle, doubled the number of ambulances in Gozo from 3 to 6.
- New laboratory at GGH, introducing advanced technology and first-level automation including: cutting-edge, automated immunoassay analyser; integrated chemistry system; robotic interface solution that performs intelligent sample processing; fully automated, high-volume diagnostic haematology analyser; a digital morphology system; and a compact haemostasis analyser, the first of its kind on the Maltese islands.
- New Dedicated 10-bed Ward for Orthopaedic Cases to cater for a wider range of Orthopaedic Surgery in Gozo (including joint replacements).
- New 28-bed Inpatient rehabilitation Ward at KGH, increasing total bed numbers from 270 to 298.
- Upgrade and expansion of Physiotherapy Outpatients Department facilities and replacement of all equipment for service users and staff (no investment seen since before 2007).
- New Medical School built in 17 months, the Barts/QMUL campus is a state of the art 8,800 square metre four-storey building, supplemented by an Anatomy Centre on same campus.
- Installation of the VIE system (Liquid Oxygen by bulk) in Gozo increasing the island’s autonomy for oxygen from 3 – 4 days to 4 – 6 weeks.
- Reengineering of the Outpatients Department at GGH including all services required to provide an extension to the GGH Emergency Department with an additional 15 to 25 equipped couches in case of major disaster/large-scale incident.
- Replacement of Medical Gases Plant to ensure regulatory and HTM compliance.
- Expansion of GGH Emergency Department, from 6 cubicles + 1 resus to 8 cubicles + 2 resus.
- Investment of 5M+ in biomedical equipment for the introduction of new services or the provision of existing services with modern technology.
Total project capital investment over concession lifetime